Return Policy
Thank you for shopping at [Your Company Name]. We hope you love your purchase! However, if you're not completely satisfied, we offer a [Number]-day return policy.
Return Eligibility
- Items must be returned within [Number] days of the original purchase date.
- Items must be in their original condition, unworn, unwashed, and undamaged.
- Items must be returned in the original packaging with all tags and labels attached.
- Certain items may be excluded from return, such as sale items, personalized items, and certain intimate apparel.
Return Process
- Contact us at [Your Email Address] or [Your Phone Number] to initiate a return.
- Obtain a Return Merchandise Authorization (RMA) number from our customer service team.
- Pack the item(s) securely in the original packaging.
- Include the RMA number on the return shipping label.
- Ship the package back to us using a trackable shipping method to the following address:
[Your Return Address]
Return Shipping
[**Option 1: Customer Pays for Return Shipping**] Return shipping costs are the responsibility of the customer.
[**Option 2: Free Returns**] We offer free returns for orders over [Amount]. For orders below [Amount], a flat rate of [Amount] will be deducted from your refund to cover return shipping costs.
Refunds
Once we receive your returned item(s) and verify that they meet the return eligibility criteria, we will issue a refund to your original payment method within [Number] business days.
Exceptions
We reserve the right to refuse a return if the item(s) do not meet the return eligibility criteria.
Contact Us
If you have any questions about our Return Policy, please contact us at [Your Email Address] or [Your Phone Number].